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FAQ's

There are many questions when it comes to private aviation,

and we compiled a list of questions and answers that we get asked

frequently.

If you have any other questions about private jet charter please

reach out to us, our knowledgeable team is always available for you.

Charter

What is a Charter Flight?


A charter flight is a flight that is not part of the scheduled agenda provided by airlines. When you charter a flight, you are renting the aircraft for your use, and on your schedule. You can select important details like the flight time and destination. This is in contrast to commercial flights, where you purchase a seat on a pre-existing flight.




How do I choose the right aircraft?


The two key aspects you should consider are the size and performance of the aircraft. Plus, you have to think about your personal preferences. Maybe you want the jet to be very luxurious; or maybe you’re flying solo alone on a short trip, for just four hours but would still prefer a large jet with a flight attendant. It truly comes down to your preference. Our charter specialists are happy to help to find the right aircraft for you.




When is a fuel stop needed?


If the distance of your trip exceeds the range of your private jet, you'll need a fuel stop.

For example, Citation X has a range of about 4,000 miles. Thus, if your planned trip is longer than this, you'll need to plan for a fuel stop along the way. If you don’t want to plan for a fuel stop on your journey, your best option would be to look at an aircraft that has a longer range.




How long does a fuel stop for a private jet flight take?


The average fuel stop takes 45–60 minutes. To speed up fuel stops, the operator or pilots may call ahead so a fuel truck is waiting for the aircraft on arrival. For smaller jets, a fuel stop can take as little as 30 minutes.




Can I have a flexible departure time for my private jet flight?


Yes, it is possible to have a flexible departure when flying privately. We typically offer a two-hour window, but you can request a longer window as long as it doesn’t interfere with the maximum crew duty day or their next scheduled flight.




Will there be a flight attendant on board the private jet?


A flight attendant will be included on any private jet with 10 or more seats. If you would like for a flight attendant to be included on a smaller aircraft, there is generally an additional charge, please inquire with our charter specialists who can facilitate your request.




Can I bring my pets on your private jet aircraft?


Absolutely! Just let us know in advance. That said, there are specific requirements that must be met when traveling with your pet, including making sure that all documentation and vaccination records for your pet(s) are correct and up to date. Dogs and cats must also be at least eight weeks old and weaned when traveling within the U.S.




Can I change my itinerary after the charter is booked?


Yes, as long as the requested adjustments will fit into the schedule availability and the hours of operation at the airport. For last-minute trip changes your consultant will be able to assist with any requests.




Do private jets have WiFi?


Many of the aircraft in the charter market are equipped with WiFi as this amenity is in high demand. If this is something you wish to have, please notify your charter specialist who will make finding the best option with WiFi.




Can I smoke on a private jet?


Out of respect for the passengers who will succeed you and for the smells difficult to make disappear, all our flights are non-smoking flights.




Can I bring outside food, drink, or alcohol?


One of the many perks of flying private is that you can bring as much or as little food or drinks as you want. If bringing a case of wine or larger, make sure your charter specialist is aware for spacing and storage purposes.




How many seats are on the private jets?


Our aircraft can seat anywhere from 4 up to 14 passengers.




Do private jets have bathrooms?


Yes, interior configurations and amenities differ depending on the type and size of aircraft, but most private jets have bathroom accommodations.




What is an empty leg?


An empty leg is a segment where the aircraft is repositioning with no passengers on board. Empty legs are often the best deals you can get when chartering private jets!




Do I have to stop for customs when I fly on a private jet?


Passengers on all international private charter flights will have to stop at customs. In certain countries, you may have to go through customs at a specific port of entry; for example, you must stop at the first port of entry when entering the U.S. from Mexico.




Should I Tip?


While tipping on a commercial airliner is out of the ordinary, tipping on a private jet makes a lot more sense. The crew loads and unloads your bags, prepares and cleans the aircraft, and does whatever you need for a trip completely tailored to you. Of course, this is included in your trip and tips are absolutely not expected but very much appreciated on private flights, especially for exceptional service.





Aircraft & Safety

What types of aircraft are available? How many people do they hold?


Whether you are flying solo, or in a small, medium, or large group, Rennia Aviation offers a wide variety of aircraft suited for groups of all sizes. To learn more about choosing the right jet size, visit our Fleet page or call one of our charter specialists who will be happy to help determine the right size jet for your travel needs.




What safety standards do your private jets, pilots, and crew abide by?


Your safety and security while flying is our top priority and we take every precaution available to ensure each passenger has a safe, stress-free experience each time they travel using one of our private jets. We only use private jets that meet or exceed stringent safety regulations set forth by Aviation Research Group/US (ARG/US). We hold a current FAA Part 135 Operating Certificate.




Is the age of an aircraft a safety factor?


Aircraft age is not a safety factor at all. More important than an aircraft’s age is its

history. The maintenance of the plane should meet or exceed the manufacturer specifications and FAA requirements for Part 135 operations. If it has been well-maintained, it will be safe.

An aircraft’s age is based on when it was built, but in fact, many older planes receive new parts as they go through their maintenance cycles; with that, we cannot go by the plane's original age. It is quite common to see planes that are between 2 and 30 years old in private charter fleets.

Here are the approximate ages for an aircraft:

  • Old aircraft = 25+ years
  • Standard aircraft = 10-25 years
  • New aircraft = 10 years or less

Benefits to newer aircraft are luxurious interiors and cutting-edge entertainment systems increased fuel efficiency and faster speeds.

Older aircraft offer advantages such as a better value for clients. You can save as much as 20-30% on the hourly rate when choosing an old aircraft over a newer one, and you will still enjoy an exclusive, private jet experience.




Is it safe to fly during the Pandemic?


Your safety and health are our number one priority when booking your travel. Now more than ever, flying private is by far safer than flying commercial. The whole experience is more controlled with minimal touchpoints, meaning less exposure to germs. To ensure our client's health, we require all aircraft chartered to be sanitized before the flight, going above and beyond what routine cleaning is already in place.




What happens if we have a mechanical issue?


Flying with us means that you never have to worry about a mechanical issue putting a dent in your busy schedule or special plans. Every aircraft is backed up with either the same aircraft or a larger cabin size, provided at no additional cost to you and your passengers




How much rest does the crew need before they can depart again?


Crew members are required to have a 10-hour rest period within each 24-hour cycle. The maximum duty day is 14 hours and must be followed by a 10-hour rest period at their hotel. When scheduling a flight, we usually account for 12 hours of rest instead of 10. These extra two hours allow the crew time to get to their hotel, rest for the required time, and return to the airport.





Booking & Price

How much does a private jet charter cost?


Hourly charter rates vary from approximately $3,500 to $9,000 per flight hour, depending on the type of aircraft you require. The main factors that determine the total price are repositioning, length of flight, overnights, and the size/performance of the aircraft, and any other additional requirements you may have.




How do I book a private jet with Rennia Aviation?


Once a Quote Request is submitted, one of our charter specialists will be returning to you with multiple options that will match your itinerary. To book your private jet charter, all you have to do is notify the charter specialists and they will confirm availability and issue a contract for your signature.




How do I pay for my private jet?


We accept bank transfers and card payments. A deposit may need to be put down to secure your charter and that will be clarified once a charter is booked.




How far in advance should I book my private jet flight?


Generally speaking, you should give as much notice as possible when booking a private flight. This will give you more availability which means better value and lower-priced aircraft. However, 75% of privately chartered flights are booked within two weeks of departure.




Does it cost more to bring more passengers on our private jet charter flight?


Not as much as you may think. As you would expect, larger private jets able to carry more people will generally cost more to charter per hour than smaller aircraft with fewer available seats – but beyond that, the only additional charge per passenger is a standard fee, the amount of which is dependent on the nature of your trip.




When are fuel surcharges applicable for a private jet charter?


Not as much as you may think. As you would expect, larger private jets able to carry more people will generally cost more to charter per hour than smaller aircraft with fewer available seats – but beyond that, the only additional charge per passenger is a standard fee, the amount of which is dependent on the nature of your trip.




What are international fees?


The international fee is a combination of handling costs, customs charges, and other expenses that must be paid when flying into certain countries. For example, when you fly from the United States to a Caribbean Island, you’ll pay around $1,700. Or if you fly to Mexico, it’ll be about $2,500. The international fee can cost as much as $10,000 when flying from the US to parts of other continents.




What are private jet crew overnight costs?


When you keep an aircraft overnight, you will need to pay crew overnight costs. The price will vary depending on whether you fly within the United States or beyond.




Do I have to pay a deposit when I book a private jet?


At the time of flight confirmation, a 50% deposit will be required to book the selected aircraft and 100% 3 weeks before the flight.




How do I book a flight for my boss?


Are you an Executive Assistant or Family Office that needs help arranging private travel for your boss or client? Our charter specialists are here to help. It is our goal to make sure you receive the best value and pricing for your client or bosses’ travel experience. We strive to get to know our clients on a personal level to provide custom-tailored service and charter options that fit their needs.




How does the cost of flying commercial compare to private charter flights?


Admittedly, private charter flights are much more expensive than commercial flights. To estimate the cost of flying privately in the US, use the following formula: (Cost of a first-class commercial ticket x 4) x number of seats in the aircraft. For example, a cheap first-class ticket is about $500. Multiply this by four to get $2,000. A light jet seats six. Multiply $2,000 by six to get $12,000. Always remember that you pay the same for a private jet regardless of how many people are flying.




Can I book a private jet for an entire month or several month-long tours?


Yes, and there are several ways to do this, and it will widely vary based on your needs. Please contact our charter specialists who are happy to assist you with a personalized plan.





Services

What personal concierge services do you provide?


Rennia Aviation prides itself on being the most customizable and accessible private jet company in the industry. Therefore, we are happy to accommodate just about any services you may need before, during, and directly after your flight. Some examples of services we provide include upscale catering for your guests, ground transportation, concierge services (e.g., secure event tickets, reservations, etc.), and more.




Can you arrange ground transportation?


Absolutely, we are happy to arrange whatever type of transportation you need before and after your flight and will include the transportation charges on your bill.




What kind of inflight catering is available on a private jet?


Other than the standard snacks and drinks, given that this is a tailor-made trip, you will have the opportunity to choose your catering on board. We work with renowned caterers who will be happy to consider your food habits and preferences.





Boarding & Delays

Which airports offer ramp access, allowing the client to drive their car right up to their private jet?


Private jet clients can often have a limo drive them right up to the private jet, or even drive their car to the plane. That said, different airports have different policies, and some may not offer ramp access.




What if there is bad weather?

If the crew determines the weather conditions are unsafe for flight operations, the flight will be delayed until the weather has passed.




Can a private jet be delayed, and what happens if I am late for boarding?


Passengers should be present for boarding 15 to 30 minutes before departure time according to the information stipulated in the flight plan and aircraft type. We usually add a buffer into the schedule to allow flexibility in departures in case our clients are running behind.

Anyhow, even though we are an on-demand charter we still must adherend to airport and flight plan regulations. If additional charges are due to the airport due to the passengers’ delay, we will add these to your final bill.




What documentation do I need to board the private jet?


The same documentation is required for passengers traveling by private jet as for those traveling on commercial flights. Passengers boarding the private jet are required to show a valid government-issued ID (passport if flying internationally). A visa may also be required for visiting certain countries.





Airports

Will my private jet charter use the same airport as a commercial airline?


Yes, when you charter a private jet you can access the same airports as a commercial airline. However, using a large mainstream airport like Los Angeles International is often a bad choice for private jets, as flying to a smaller regional airport is much faster and often makes for a more luxurious experience. Private aviation services typically go through FBOs (Fixed-Base Operator).

In the USA with private charter you can take advantage and fly into over 5000 airports as opposed to only 500 available through commercial airlines.

In the USA with private charter you can take advantage and fly into over 5000 airports as opposed to only 500 available through commercial airlines.





Luggage

How much luggage can I take on a private jet?


Each aircraft has a different luggage allowance and our sales specialists will notify you of the amount of space available for your luggage. You may also need to upgrade if carrying things like golf clubs and skis. If traveling with a gun, you will need to provide a license and the gun and ammunition must be kept separate. It is then at the captain’s decision whether it can be on board.




Can I take golf clubs with me on the private jet?


Yes, there are no baggage restrictions on private jets. Discuss your luggage requirements with our charter specialists beforehand and they will recommend an option that will fit your needs. Smaller planes typically have smaller cargo spaces, and this is something you need to factor in when choosing your aircraft.




Can I take skis or snowboards on a private jet?


Depending on the amount of equipment you plan to bring will determine the size of the aircraft for the charter. Discuss your luggage requirements with our charter specialists beforehand and they will recommend an option that will fit your needs. Smaller planes typically have smaller cargo spaces, and this is something you need to factor in when choosing your aircraft.




Can I take a wheelchair on a private jet?


There are many aircraft that are wheelchair accessible. Most of them are large jets or above and have a straight aisle. If the jet has a zigzag aisle – like the Falcon 900 – it will be difficult to maneuver the wheelchair on board the aircraft.

You will also need the right type of wheelchair; many motorized wheelchairs will not fit and can’t be collapsed. If this is the case, you will need a smaller, temporary wheelchair. Please contact our charter specialist who will be able to recommend the right aircraft for your specific needs.